Challenge
Matcher sells a premium, "ritual" product: ceremonial matcha sourced from named Japanese farms, ceramics, brewing accessories. At this price point every detail of the experience matters. Shoppers in Ukraine are used to having orders sent to a branch of Nova Poshta, Ukraine's largest private delivery company, and paying with Apple Pay or cash on delivery — not leaving card details on the English-language redirect page of the standard Shopify checkout.
At the same time, a one-off matcha purchase is only the first step. The real value of a customer lies in repeat orders of accessories, latte blends and ceramics that naturally round out the cart. Without an upsell mechanic right in the cart, these related purchases get lost, and the team misses the chance to raise the average order value without extra advertising.
Solution
We built DobroCheckout right into the theme of the matcher.store Shopify store. It is a one-page checkout with Nova Poshta branch autocomplete; card payment through Plata by mono, the card acquiring service of Monobank, Ukraine's largest digital bank, with Apple Pay and Google Pay; cash on delivery; and a promo code or gift card field. The shopper never goes to a third-party page.
Alongside it, Smart Upsell runs on the same store: whenever any product is added, the cart drawer shows a "Frequently bought together" carousel with related items — ratings, price and variants appear right away, with no trip to the product page. It is a live example of how two DobroCode products complement each other in one cart: the checkout removes barriers on the way to payment, and the upsell raises the average order value before the shopper gets there.
- A custom one-page checkout instead of the standard Shopify one — no redirects
- Nova Poshta with city and branch autocomplete right in the order form
- Card payment through Plata by mono (Apple Pay, Google Pay) + optional cash on delivery
- A promo code or gift card field right in the cart
- A loyalty program with points — important for Matcher's community of regular customers
- Form autofill and saved addresses for customers who come back for a new batch of matcha
- Real-time phone number validation before the order is submitted
- Abandoned cart recovery: a draft order is created even if the shopper closed the browser
- Receipts issued right after payment through Checkbox, a software cash register (PRRO) for the fiscal receipts Ukrainian tax law requires
- Full or partial Monobank refunds right from Shopify Admin
- "Frequently bought together" carousel (Smart Upsell) in the cart drawer for every product
- DobroCheckout and Smart Upsell run at the same time in one cart with no conflicts
Results
Status: Production: a live store where DobroCheckout and Smart Upsell run side by side.