Case study · In-house product · Production

A checkout that speaks Ukrainian: Nova Poshta, Monobank and KeyCRM right inside Shopify

DobroCheckout replaces the standard Shopify checkout with a one-page checkout and no redirects. It offers delivery to branches and parcel lockers of Nova Poshta, Ukraine's largest private delivery company, with an exact shipping price; card payment through Plata by mono (Monobank's card acquiring) with Apple Pay and Google Pay; promo codes; loyalty points; and its own statistics page with conversion and checkout completion rates.

Type

In-house product

Platform

Shopify (theme extension)

Extensions

18 modules

Status

Production

🛒
DobroCheckout
Nova Poshta · Apple Pay · KeyCRM

18Shopify extensions, including a theme block

18admin screens for the manager

219test files, 2,521 checks

4payment methods, 3 with a fiscal receipt

Try it yourself

Switch delivery and payment options. The form rebuilds itself exactly as your customer sees it.

Checkout

olena@gmail.com

+38 (067) 123 45 67

Olena

Kovalchuk

Delivery and payment

Nova Poshta parcel locker or branch

For example: Kyiv parcel locker 30369

Summary

Subtotal:: UAH 1,280.00
Pay for shipping: +UAH 85
Discount:: -UAH 0.00
Total:: UAH 1,365.00

You'll earn 128 points for this order

Challenge

The standard Shopify checkout was built for Western markets. It does not know what a Nova Poshta branch is, what cash on delivery (COD) means, or how to pay with Monobank, Ukraine's largest digital bank. Ukrainian shoppers are used to placing an order in 30 seconds: pick a branch from the suggestions, pay with Apple Pay or on delivery. Every extra step and every redirect to a third-party page means lost orders.

The other side of the problem is operations. Managers had to create waybills (TTN) by hand, copy orders into the CRM, issue fiscal receipts and chase customers who never finished paying. And marketing could not see real purchases in GA4 and Meta, because custom checkouts "lost" conversions.

Solution

We built DobroCheckout, a full checkout app for Shopify built right into the store's theme. The shopper stays on the site: autocomplete for Nova Poshta cities and branches, autofill for returning customers, phone number validation, promo codes and loyalty points, and four payment methods — card through Plata by mono (Apple Pay and Google Pay are available on the bank's page), Monobank installments, bank transfer and cash on delivery.

For the store team, everything is automated: orders sync with KeyCRM, waybills are generated and printed in bulk with one click, delivery statuses update from Nova Poshta tracking, fiscal receipts are created through Checkbox, a software cash register (PRRO) that issues the receipts Ukrainian tax law requires, and Monobank refunds are issued right from Shopify Admin. Because DobroCheckout fully replaces the standard Shopify checkout, order analytics run through Google Analytics 4 (GA4). Native Shopify checkout analytics and some automatic integrations (such as Meta Pixel via Shopify Checkout) are not available in this mode. Everything runs serverless on Vercel with no database of its own.

Results

0redirects — the shopper never leaves the store

18Shopify extensions in one app

2521automated tests covering critical scenarios

Status: Production: running live on real stores. Delivery model: a custom app for each client — a separate Shopify app and a separate deployment, not published on the App Store. Subscription: $500/year or $50/month.

What's inside

Ten areas. Click any item to see how it works.

Placing the order

One screen instead of Shopify's three steps. The buyer never leaves your store and never sees a third-party domain.

Versus the standard Shopify checkout

Shopify is built for Western markets. Here is where a Ukrainian store feels it.

Nova Poshta branches and parcel lockers
Standard ShopifyNone: the buyer types the address by hand
DobroCheckoutSearch in the Nova Poshta directory, exact match by number
Card payment
Standard ShopifyThrough a third-party gateway with a redirect
DobroCheckoutPlata by mono in an embedded window, without leaving the store
Installments
Standard ShopifyNot available for the Ukrainian market
DobroCheckoutMonobank installments with an availability check
Cash on delivery
Standard ShopifyNo payment status after the parcel is collected
DobroCheckoutMarked “paid” automatically when Nova Poshta transfers the money
Bank payment reconciliation
Standard ShopifyBy hand, against the bank statement
DobroCheckoutFinmap marks the order paid, plus an “Unmatched payments” report
Fiscal receipt (PRRO)
Standard ShopifyNone
DobroCheckoutCheckbox, automatic: card, installments, cash on delivery
Waybills and label printing
Standard ShopifyBy hand, in the carrier's dashboard
DobroCheckoutFrom Shopify Admin, in bulk, 100×100 mm with a barcode
Points and gift cards at checkout
Standard ShopifyA separate paid app
DobroCheckoutBuilt in, with tiers and referrals
Wholesale and retail
Standard ShopifyA separate B2B channel on the Shopify Plus plan
DobroCheckoutA toggle in the same checkout
Language and formats
Standard ShopifyTranslated interface, Western formats
DobroCheckoutUkrainian by default, +380 phones, Cyrillic names

Feature	Standard Shopify	DobroCheckout
Nova Poshta branches and parcel lockers	None: the buyer types the address by hand	Search in the Nova Poshta directory, exact match by number
Card payment	Through a third-party gateway with a redirect	Plata by mono in an embedded window, without leaving the store
Installments	Not available for the Ukrainian market	Monobank installments with an availability check
Cash on delivery	No payment status after the parcel is collected	Marked “paid” automatically when Nova Poshta transfers the money
Bank payment reconciliation	By hand, against the bank statement	Finmap marks the order paid, plus an “Unmatched payments” report
Fiscal receipt (PRRO)	None	Checkbox, automatic: card, installments, cash on delivery
Waybills and label printing	By hand, in the carrier's dashboard	From Shopify Admin, in bulk, 100×100 mm with a barcode
Points and gift cards at checkout	A separate paid app	Built in, with tiers and referrals
Wholesale and retail	A separate B2B channel on the Shopify Plus plan	A toggle in the same checkout
Language and formats	Translated interface, Western formats	Ukrainian by default, +380 phones, Cyrillic names

Percentage of turnover or a fixed price

Most Ukrainian checkout services take a percentage of every order. We charge a fixed amount per year. Run the numbers on your own turnover.

Monthly store turnoverUAH 300,000

Percentage-based service fee

UAH 50,000UAH 3,000,000

Service charging 0.95%UAH 34,200per year

DobroCheckout — fixed subscriptionUAH 21,000per year · $500

At this turnover, you save UAH 13,200 per year — and the more you sell, the bigger the difference.

Based on an exchange rate of UAH 42 per $1 and the publicly listed rates of Ukrainian checkout services. The acquiring bank's fee is left out of both columns because it is the same either way.

Pricing

One plan with every feature — no cut-down tiers and no extra charges for individual modules.

Yearly subscription

$500per year

One payment for 12 months, $100 less than paying monthly.

12-month total: $500save $100

Discuss installation →

Included in every plan

Every feature: no cut-down tiers, no extra fees for modules
Installation on your store and migration of your settings
Product updates for the whole subscription
Support in Telegram from the team that writes the code

DobroCheckout is installed as a separate app for your store, so we install it together with you, not with a button in the App Store. Message us and we will look at your Shopify plan and your current checkout.

Setup guide

Five steps, about two minutes, and we handle the rest.

Read the guide →

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