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Shopify App · Viber · DobroChat
DobroChat connects a Viber bot to your Shopify store: managers reply from Shopify Admin, send product cards and carousels with buttons, and shoppers get order updates in Viber on their own.
Tune in
Scroll or pick a station on the dial. Each one is something you get on top of a plain integration.
FM 01 · Carousels
Cards with a photo, price and buttons inside each card — the shopper swipes through the selection right in the chat.
FM 02 · In Shopify Admin
The Inbox lives inside your admin, next to your orders. The chat even shows up on the order and customer pages.
FM 03 · Pay button
The shopper's details are filled in and the discount code applied. Sales from chat show up in analytics.
FM 04 · Auto updates
Updates are driven by Shopify webhooks, so they work with any carrier.
FM 05 · Full Viber
Viber in DobroChat is a full channel, not a text gateway. You see when a message was delivered and seen.
FM 06 · AI replies
On your own OpenAI, Anthropic or Gemini key. On payment and returns questions the AI hands the chat to a human.
FM 07 · Customer card
The chat is linked to a Shopify Customer: orders, total spent, tags and B2B company sit next to the conversation.
FM 01: A carousel of up to 6 products in one message
DobroChat installs like any Shopify app and opens inside your admin. It is billed with your Shopify bill.
Paste your Viber bot account token into the channel settings. The webhook registers itself, and “Check connection” re-registers it if messages stop arriving.
The manager picks products with the standard Shopify picker, and the shopper gets a card or a carousel of up to 6 products with a button that leads to Shopify checkout.
After payment the shopper gets payment, shipping and delivery status in Viber. It works with any carrier through Shopify webhooks.
from $9.99 per month
Two plans on the Shopify App Store, billed with your store's bill. Viber, Telegram, AI and flows are in both; Pro adds unlimited history and a second Telegram bot.
Install DobroChat from the Shopify App Store and paste your Viber bot account token into the channel settings. The webhook registers automatically, and Viber messages start showing up in the Inbox inside Shopify Admin.
Yes. The manager picks up to 6 products with the standard Shopify picker, and the shopper gets a carousel of cards with a photo, price and buttons inside each card.
Yes. After payment the shopper gets payment, shipping and delivery updates in the same chat. Tracking runs on Shopify webhooks, so it works with any carrier.
Basic is $9.99 per month ($99 per year), Pro is $19.99 per month ($199 per year), and Viber is in both. Billing goes through Shopify with your store's bill. Viber's own terms for bot accounts apply separately.
Yes. AI auto-replies run on your own OpenAI, Anthropic or Gemini key, search your catalog and answer with a product card. On payment and returns questions the AI hands the chat to a manager.
Yes. Viber and Telegram are full channels in one Inbox, with Facebook and Instagram Direct in text mode. A messenger filter shows the channel you need.
A Telegram bot and personal account inside Shopify Admin: replies, selling with product cards, automatic order updates and AI auto-replies. The DobroChat app on the Shopify App Store.
Learn more →Replaces the standard Shopify checkout with a one-page Ukrainian one: Nova Poshta, Monobank, fiscal receipts, loyalty and B2B for $500/year, with no percentage of turnover.
Learn more →Nova Poshta in Shopify, done for you: branch and parcel locker selection in the checkout, an accurate shipping price, waybills and registries from Shopify Admin, automatic statuses and returns.
Learn more →Tell us whether you already have a Viber bot account and how many managers reply to shoppers — we'll suggest how to set up the channel.